For Direct online orders: If the customer is not satisfied with the purchase and wants to return it within 7 days after delivery, we will ask the customer to send the product back to our factory (full address will be provided to customer via email). In this case, the customer shall be held responsible for all the shipping fees. After 7 days of delivery of product, we shall be not liable to accept return from the Customers.
In case, our customer support team accept return of your product. The customer shall be held responsible for all the shipping fees.
Note: www.iyliparoi.co.uk reserves the right of any changes of return policy. Any changes will be updated on our website.
Any sale or promotional items that are sold are non-refundable and non-exchangeable.
The right of return or exchange does not apply to:
Our refund policies are simple. You can claim refund by:
We will refund your order to the original payment method or exchanged your item(s), once it has been processed.
Complete refund process normally takes about 15-30 working days from the date of confirmation of refund. No credit until product has arrived.